This policy applies to the Carers in Luton website (carersinluton.org.uk). Last updated 4 August 2026.
Cookies are small text files that a website can save to your device to remember something about you. Under UK privacy law (the Privacy and Electronic Communications Regulations, PECR), we can set cookies that are strictly necessary for the site to work without asking you first — but we must ask you before setting anything else. That is why the first time you visit this website you see a small consent banner offering you a choice.
Strictly necessary cookies (set automatically)
Your cookie choice
The first time you visit, we set a single first-party cookie called cil_cookie_consent to remember whether you chose "Accept all cookies" or "Necessary only" on the banner. Without this cookie, we would have to ask you again on every page you visit.
- Name:
cil_cookie_consent
- Purpose: stores your cookie preference
- Duration: 1 year (renews each time you visit)
- Type: first-party, strictly necessary — cannot be disabled
The site may also set a small number of strictly-necessary session cookies for authorised staff who sign in to update content. These are set only during a staff sign-in session, are never used for tracking, and are never set for public visitors.
Optional analytics cookies (set only if you accept)
Google Analytics (GA4)
If you choose "Accept all cookies" on the consent banner, we load Google Analytics 4 to understand which pages are useful so we can improve the site. GA4 sets its own cookies (_ga and one measurement-ID cookie such as _ga_XXXXXXXXXX).
- Purpose: anonymous, aggregated statistics about how visitors use the site (which pages, which events, roughly which part of the country — we do not see individual users)
- Data sent to Google: configured with IP anonymisation on — the last portion of your IP address is dropped before it is stored
- Duration: up to 2 years, though usually much less in practice
- Set by: Google (third party)
If you choose "Necessary only", we do not load Google Analytics at all — nothing is set, nothing is sent.
You can read Google's own documentation of these cookies on the Google Analytics support pages, and Google's overall privacy policy is at policies.google.com/privacy.
Third-party embedded content
Embedded videos
Some pages embed videos hosted on YouTube. We use YouTube's privacy-enhanced (no-cookie) mode: no cookies are set until you press play. If you do play a video, YouTube may set its own cookies once the video starts. If you click through to YouTube.com, their standard cookie policy applies (Google Cookies policy).
Benefits calculator
The Financial Support section embeds the Turn2Us Benefits Calculator from turn2us.org.uk. Any cookies it sets are theirs and are covered by Turn2Us's own privacy notice.
Changing your mind
You can change your cookie choice at any time by clearing the cil_cookie_consent cookie for this site in your browser — the banner will then reappear on your next visit and you can choose again. Steps to clear cookies in the most common browsers:
Blocking all cookies for this site will not stop you using the public parts of the website.
What we do not do
- We do not run advertising or marketing cookies — no Facebook Pixel, no LinkedIn Insight, no ad-retargeting.
- We do not sell, share or otherwise pass on any data collected via cookies.
- We do not use "dark patterns" — accepting or rejecting non-essential cookies takes exactly the same number of clicks on our banner.
Changes to this policy
We will update this policy if we change what cookies we set, or if we add any new tools that use them. The date at the top shows when it was last reviewed.
Contact us
If you have any questions about cookies on this site, please contact us:
For information about how we handle personal data more generally, see our Privacy Notice.
Policy last updated 4 August 2026.
